Augmented Reality Training

Imagine your first day starting a new job at a mid-size manufacturing firm. The first thing you are instructed to do by HR is to download the company app. After filling out your on-boarding paperwork (in the app of course) the app directs you to the equipment department manager to pick up your company-issued phone and laptop or tablet. With this standard hardware, you also are handed something you weren’t expecting: what looks like a set of advanced space glasses. After you share a few jokes with the equipment manager, the app directs you on how to activate and put on the glasses.

You begin your day by taking a guided tour of your new office, learning each area company roles and even employee names all with the aid of the smart-glasses. After the tour, you take a break for lunch while reading internal onboarding documents in the glasses HUD.

After lunch the glasses guide you to the manufacturing floor of the facility, detailing each piece of equipment and allowing access to component EOL graphs and maintenance documentation. Throughout the manufacturing floor, the smart glasses give you insight into complex processes, highlighting points of interest and giving visual clues to help illustrate important concepts.

By the end of the week, the glasses have acted like a personal tutor, feeding digital data on top of your real-world view to augment your observations. Augmented Reality acting as your tutor frees human capital from that role, but still allows human assistance remotely at need. An expert is able to ‘see through your eyes’ if you have a question your smart glasses don’t have a ready answer to.

Facilitating the knowledge transfer from veteran staff who are retiring, or moving to other opportunities, to new hires is paramount for firms to avoid costly equipment failures, accidents or work stoppages. Just as important is ensuring that new hires have all the knowledge necessary to do their jobs at maximum efficiency as soon as possible after beginning their tenure.

Augmented Reality technology is poised to revolutionize the processes undertaken to preserve the intellectual capital inherent in your team and disseminate it as needed to new hires during the onboarding process by supplying a mechanism where new hires can literally ‘see for themselves’.